8268961 WP8268961 Dishwasher Sleeve Friction Pad - Pack of 2

Key Features

• High-Density Friction-Resistant Polymer: Manufactured from a specialized self-lubricating plastic designed to reduce wear between the dishwasher door link and the tub frame, ensuring a smooth, controlled door opening and closing.
• Precision-Molded Curvature: Features an optimized internal radius that perfectly cradles the door balance cable or link, preventing metal-on-metal contact and significantly reducing operational noise.
• Thermal Stability: Engineered to withstand the high-heat environment of "Sani-Rinse" and "Heated Dry" cycles without warping, melting, or losing its structural integrity.
• Complete 2-Piece Restoration: This value pack provides a full set of replacement friction pads for both the left and right sides of the dishwasher door, restoring balanced tension and preventing door "dropping."

Replaces / Cross-Reference Part Numbers

• Primary Parts: 8268961, WP8268961, WP8268961VP.
• Industry Standards: PS11745488, PS731965.
• Legacy Codes: AH731965, EA731965.

Compatibility & Fitment

This friction pad is the standard door balance component for most Whirlpool-manufactured plastic tub dishwashers. Key compatible brands include:

• Whirlpool & Maytag: Fits hundreds of DU, DP, GU, and MDB series models (e.g., DU810SWPQ, MDB4949SHZ).
• Kenmore (665 Series): Compatible with dozens of 665-prefix "Elite" and standard dishwashers (e.g., 665.13263K311, 665.1573291).
• Amana & Estate: Direct fit for ADB and DU series units utilizing the 8268961 sleeve style.
• KitchenAid & Jenn-Air: Fits various KUD and JDT series models with traditional door balance systems.
• Note: These pads are located on the **lower sides of the dishwasher tub frame**, where the door balance links slide.

When to Replace

• Loud Squeaking or Grinding: A high-pitched mechanical sound when opening or closing the dishwasher door, indicating the plastic pads have worn through or are missing.
• Door Falling Open: The door lacks tension and drops heavily to the floor when unlatched, which can happen if the friction pads are so worn they no longer provide resistance to the balance springs.
• Visible Wear or Flat Spots: Upon inspection, the white plastic sleeve looks flattened, shredded, or has deep grooves worn into the surface by the door link.
• Door "Jerking" or Catching: The door does not move smoothly through its full arc, often caused by a friction pad that has become brittle and cracked.
• Missing Pads: One or both pads have snapped off and were lost during a previous move or repair, leaving the door balance system unsupported.

Installation Tips

• Safety First: You MUST unplug the dishwasher or turn off the circuit breaker. This repair requires pulling the dishwasher 6-10 inches out from the cabinet to access the side frames.
• Access the Balance System: Once the unit is pulled out, you will see the door springs and cables on each side. The 8268961 pads are snapped into the metal frame where the cable or link makes its turn.
• Cleaning the Frame: Before snapping on the new pads, wipe the metal frame and the door link cable clean of any old grease, dust, or plastic shavings.
• No Tools Required: These are "snap-fit" parts. Simply press the new pad into the pre-cut slot on the dishwasher frame until it clicks. Ensure the curved side is facing the cable.
• Inspect the Cables: While the dishwasher is pulled out, inspect your **8270020 Door Balance Links**. If the cables are frayed or the plastic ends are cracked, they should be replaced at the same time as the friction pads.